Policies
Terms of Service
The small print that keeps every visit safe, respectful and relaxing.
Appointments
Appointments can be made online, by phone or in person. Please arrive 5–10 minutes early for your first visit so we can discuss any health considerations.
Health & wellbeing
Please tell your therapist about any medical conditions, injuries, allergies or pregnancy before your treatment. Some treatments may not be suitable in certain circumstances — your therapist will advise.
Our treatments are complementary therapies for relaxation and wellbeing, and are not a substitute for medical advice or treatment.
Conduct
Thai Lotus Massage provides professional therapeutic treatments only. We reserve the right to refuse service to anyone behaving inappropriately towards our staff.
Gift vouchers
Gift vouchers are valid for 12 months from the date of purchase unless stated otherwise, are non-refundable, and cannot be exchanged for cash.